FAQs

 

  • GOT QUESTIONS? We're here to help! Shoot us an email at kouturedollsco@gmail.com and we'll get back to you as soon as possible.
  • RETURN POLICY: All sales are final. We do not accept returns or exchanges. 
  • WHY NO RETURN OR EXCHANGES? We care about your safety and hygiene.
  • SHIPPING INFO: USPS for shipping. It takes a standard 3-10 business days. Once package is sent we provide customers with USPS tracking information. Please note: once it's out of our hands, Kouture Dolls is not liable for any lost, delayed delivery, or mishandled packages.